Services

Services

ASAF follows its customers in the pre and post sale, a partner that allows you to quickly and effectively control costs and optimize production.

ASAF aim is granting the best performance of sold machines. Growing with the customer producing a tailored service to achieve customer satisfaction.

Beyond expert advices during sales, ASAF grants 360° services like disassembly, assembly and operational startup of sold used machine tools, training, ordinary and extraordinary machinery inspections, upgrading, numerical control software supply, and logistics.

Our storehouse is constantly full of original spare parts (for Trumpf machines the parts are obtained directly from Trumpf Italy).

For part no more in production, the replacements are built ad hoc to grant the highest level of service.

Technical Assistance

ASAF has in technical after-sales a point of great strength and competitiveness: here gets much of the trust and satisfaction of the customer.

The customer can subscribe maintenance deals also for machine tools not purchased from ASAF.

The customer can count on the competence and rigor of highly trained technicians, experts in both mechanics and electronics, trained by working with leading companies like Trumpf.

ASAF can provide an expert technical staff also fo remote consulting in case of malfunction. Assistance is granted in very short time.

Warranties

The real strength of the company is represented by the after-sales service and assistance: the warehouse is always stocked with genuine parts from the manufacturer. Assistance is provided by specialized technicians.

ASAF customers range from SME to big companies working in the most varied industries.

Sales are mainly focused in Italy but worldwide sales are constantly growing.

The real company main strength is post-sales and customer support: a storehouse constantly full of original spare parts. For part no more in production, the replacements are built ad hoc. Support is granted by expert technicians.